Returns & Exchanges

100% satisfaction or money back guarantee

If you don't want it, we take it back - no questions asked.

If for any reason you are dissatisfied with a ChessOK Shop purchase, you can return it within 30 days of purchase with a copy of the order confirmation and in the original packaging for full purchase price refund. Products must not be shop worn, or opened in the case of CDs and DVDs.

If the product is defective we will replace it free of charges.

If you need assistance with a return please contact us by email:, or on this page.

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