Shipping & Delivery


Order Processing

All orders are processed and shipped within 24-48 business hours (usually less than 24 hours). Orders which contain downloads only and are paid by PayPal are processed instantly. Please note, that we usually do not process orders on weekend.

Shipping Costs

Software:
  • One DVD - €5.00.
  • Multiple DVDs - €5.00 + €2.50 for each DVD beyond first.
Books, art (cards, badges, posters):
  • 25% of items's price.
Equipment:
  • €15.00 for every item.
Clocks:
  • €8.75 for every item.
Souvenir Production:
  • €5.00 for every item.
Downloads
  • Free shipping.

Where You Can Ship Your Order

ChessOK ships worldwide. We have several stocks in the USA and Europe (United Kingdom, Germany, Bulgaria, etc) and ship based on availability and quickest delivery time. Books and equipment are shipped only from Europe. We will provide tracking information.

Delivery Times

Software:
  • For orders from USA and Europe - 3-7 days.
  • For orders from other countries - 8-12 days.
Books and equipment:
  • For all orders - 8-12 days.
Downloads:
  • Payments by PayPal - instantly
  • By credit card offline processing - when order is processed (usually takes less than 24 hours).
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